Message Centre

System Downtime April 21st, 2018 - UPDATE

We would like to inform that, between April 21st 2018 at 14:00 CEST and April 22nd 2018 at 02:00 CEST, we will be making use of our agreed pre-programmed system downtime window in order to complete maintenance tasks on the network infrastructure. The Database de-synchronization process for JO, LB, AE, BH, OM, QA, KW and SA, has been postponed.

Please note that the entire BSPlink system will be affected by this system downtime, so BSPlink services will not be available during the mentioned timeframe.

TLS 1.1 protocol disabled for BSPlink

Due to PCI security requirements, on Friday December 15th 2017 CET, the TLS 1.1 protocol was disabled for BSPlink. User access is only possible from browsers having the TLS 1.2 protocol enabled.

Important message to all BSPlink users

BSPlink users are reminded not to share their passwords. Sharing account credentials can put organizational security at risk by exposing customer data and financial data to unauthorized users.
Also, use strong passwords and remember they need to be unique in every system and changed on a regular basis.
Lastly, you can use the "Forgotten Password?" link in the BSPlink home page to reset and reinforce your credentials.

All BSPlink users who upload and download files via sFTP

The BSPlink Supplier disabled unsafe communication protocols in their sFTP servers on 28th February 2017. However, the modification has been rolled back temporarily to give sFTP users more time to upgrade their client software.
If you are experiencing issues uploading or downloading files to/from please make sure that your sFTP client is a recent version and/or you have accepted again the fingerprint of the server.
If you have any questions, please contact IATA Customer Service.

Warning - Fraudulent E-mails - All users!

To read the fraudulent e-mails document please click here.

Please note that only correspondence relating to fraudulent e-mails should be sent to the mailbox. Regular business-related messages must be sent to the appropriate Customer Services team.

BSPlink Newsletters

Agents!! Click here to download the latest edition of the BSPlink Agent Newsletter

Airlines!! Click here to download the latest edition of the BSPlink Airline Newsletter

GDSs!! Click here to download the latest edition of the BSPlink GDS Newsletter

Click here to access the pre-programmed system down times