Message Centre

BSPlink System Downtime for August 24th, 2019

Please be informed that, between August 24th 2019 at 14:00 CEST and August 25th 2019 at 02:00 CEST, we will be making use of our agreed pre-programmed system downtime window in order to increase the disk size of the database servers.

Please note that the entire BSPlink system will be affected by this system downtime, so BSPlink services will not be available during the mentioned timeframe.

BSPlink account locked contact

Please be informed that, for questions concerning lockouts of your BSPlink account, you will need to contact IATA Customer Service at

TLS 1.1 protocol disabled for BSPlink

Due to PCI security requirements, on Friday December 15th2017 CET, the TLS 1.1 protocol was disabled for BSPlink. User access is only possible from browsers having the TLS 1.2 protocol enabled.

Important message to all BSPlink users

BSPlink users are reminded not to share their passwords. Sharing account credentials can put organizational security at risk by exposing customer data and financial data to unauthorized users.
Also, use strong passwords and remember they need to be unique in every system and changed on a regular basis.
Lastly, you can use the "Forgotten Password?" link in the BSPlink home page to reset and reinforce your credentials.

Warning - Fraudulent E-mails - All users!

To read the fraudulent e-mails document please click here.

Please note that only correspondence relating to fraudulent e-mails should be sent to the mailbox. Regular business-related messages must be sent to the appropriate Customer Services team.

BSPlink Newsletters

Agents!! Click here to download the latest edition of the BSPlink Agent Newsletter

Airlines!! Click here to download the latest edition of the BSPlink Airline Newsletter

GDSs!! Click here to download the latest edition of the BSPlink GDS Newsletter

Click here to access the pre-programmed system down times